Product
Conversion Funnel
The idea, in plain English
A funnel is the shrinking path users walk from 'just arrived' to 'did the thing you wanted'. Picture a real funnel: wide at the top, narrow at the bottom. Lots of people visit, fewer sign up, fewer still add a payment method, and fewer actually buy. By measuring how many survive each step, you can spot the exact stair where most people trip and fall away — and that's where fixing things pays off most.
How it works
- 1List the ordered steps a user takes toward your goal, from first visit to final action.
- 2Count how many people reach each step.
- 3For each step, compute what fraction of the PREVIOUS step made it through — that reveals where the big drop-offs are.
- 4Also compute the overall rate: how many finished versus how many started. Then attack the worst single step.
When you'd use it
Use a funnel whenever a goal takes several steps: signup flows, checkout, onboarding. It turns a vague 'not enough sales' into a precise 'we lose 60% at the payment step', which is something you can actually fix.
Common beginner mistakes
- Only watching the final number. Overall conversion tells you something's wrong but not where — the per-step rates point at the exact leak.
- Fixing a step that barely leaks. Improving a step where you already keep 95% of people moves far less than fixing the one where you lose half.
Try it — edit and run
Click the code to edit · press ⌘/Ctrl+↵ to run
Editable code. Tab and Shift+Tab indent. Press Escape, then Tab, to move focus out of the editor.
Funnel step-by-step:
Visited: 1000 users
Signed up: 400 users (40% of previous)
Added payment: 200 users (50% of previous)
Purchased: 120 users (60% of previous)
Overall conversion: 12%Not sure this is the right topic? See the learning paths → or where this leads →